Position: Inside Sales/Customer Service

Job description

Ottawa Valley Metal Inc is looking for Inside Sales/Customer Service representatives to help us deliver top quality service to our customers.

Qualifications:

Willingness to learn, we will teach you the rest!

Responsibilities:

  • Provide exceptional customer service to clients via phone and email and in person
  • Assist customers with quotes, orders, and product information
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to ensure customer satisfaction and efficiency

Skills:

At OVM, we are happy to provide full training!

  • Bilingual is an asset
  • Attention to detail
  • Ability to multitask and prioritize tasks effectively
  • Strong sense of punctuality

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 37 – 42.5 per week

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Work Location: In person

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